Must be able to travel to Dallas, TX for a week of training, paid for by employer

We are seeking a highly motivated and detail-oriented Part 107 Ground Support Operator to support daily operations for an advanced drone delivery program. The ideal candidate will hold a current FAA Part 107 certification and demonstrate excellent technical, operational, and communication skills to ensure smooth and safe drone operations in the field.

Key Responsibilities

• Operational Setup and Maintenance
• Set up nests prior to the start of operations and ensure readiness for the day.
• Perform daily aircraft and flight-line checks, including pre-flight and post-flight inspections, as well as other start-of-day procedures.
• Perform standard aircraft maintenance practices as defined in the company's Uncrewed Aerial System (UAS) maintenance manual.
• Check and monitor nest equipment and conditions before, during, and after operations.
• Maintain cleanliness and organization within the nest boundary.
• Replace or reset operational equipment as directed.

Flight Operations and Support

• Participate in daily team briefs and operational updates.
• Maintain real-time communication with the Flight Operations Center using provided equipment.
• Respond to and complete assigned field service tasks in a timely and professional manner.
• Provide assistance during minor emergencies involving aircraft or equipment and report issues to the Flight Operations Manager (FOM).
• Visually monitor airspace during operations and report any non-program aircraft or hazards to the pilot-in-command (PIC).
• Monitor air traffic displays and hazardous weather conditions in the operating area, reporting critical information to the operations team.
• Detect and report obstacles or hazards to flight and verify their location and height as requested.

Logistics and Mobility

• Operate a company-provided light vehicle (such as a van) to transport equipment between operational sites.
• Move aircraft between nests or operating areas as needed.
• Safely recover aircraft that have landed outside the designated nest area.
• Properly secure all nest equipment and facilities at the conclusion of operations each day.

Qualifications

• FAA Part 107 Certification (must be current and valid).
• Ability to work outdoors and in varying weather conditions.
• Strong situational awareness and attention to detail.
• Excellent verbal communication and teamwork skills.
• Ability to operate company-provided vehicles safely (valid driver's license required).

Preferred:

• Experience in drone operations, field service, or aviation-related technical roles.
• Familiarity with UAS systems, maintenance procedures, or flight operations protocols.
• Previous experience in logistics, safety, or field support operations.