Contour Airlines is a long-established aviation services company with diverse capabilities. At Contour Airlines, our core values are at the heart of everything we do and every decision we make. Constant throughout all of our business lines is a commitment to integrity and safety.

Our team members consistently display an attitude of excellence and the ability to think like a customer. We recognize that there is strength in unity and work together as a team to accomplish ambitious goals.

Compensation & Benefits

• Competitive salary

• Health, Vision, and Dental Coverage – Effective the first day of the month following your hire date. Additional voluntary benefits include short-term/long-term disability and life insurance policies.

401(k) Savings Plan

• Eligibility begins the first day of the month following your hire date.

• The Company offers a matching contribution up to 6 of your eligible compensation.

• Enrollment guidelines and a 401(k) Enrollment Guide will be provided during onboarding.

Paid Sick Leave

• Accrual of up to 56 hours of paid sick leave per year.

• Unused sick leave rolls over annually until your sick bank reaches 480 hours.

Vested Vacation Hours

• Eligible to receive vacation hours on January 1st following your hire date.

Non-Revenue/Space Available (NRSA) Travel Privileges

• Available after completing six (6) active months of service.

Leaves of Absence

• Eligible for various types of leave, including:

  • Medical Leave

  • Non-Medical Family Care Leave

  • Maternity and Paternity Leave

  • Personal Leave

• Detailed leave policies are outlined in the Contour Airlines Employee Handbook, which will be provided during onboarding. 

Contour Airlines is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, citizenship, color, creed, sex, national origin, race, religion, sexual orientation, political affiliation, marital status, pregnancy, pre-disposing genetic characteristics, veteran status, military status, disability, gender identity or expression, familial status, criminal history, status as a victim of domestic violence, or any other protected status.

Accommodations

Contour Airlines is committed to providing reasonable accommodations to applicants and employees. If you require accommodations during the application or onboarding process, please contact Human Resources at hrflycontour.com.

Join Our Growing Team

Contour Airlines rapid growth has created exciting career opportunities. We invite you to become part of our family and contribute to our ongoing success.

Summary of Essential Duties

The Manager of System Operations Control has oversight and authority over all aspects of operational control, crew scheduling, and compliance.

• Exercise authority for initiation, preflight planning, delay, and cancellation of every flight

• Oversee crew member scheduling, assignments, rest requirements, and other assignments such as training and maintenance

• Maintain sufficient staffing of SOC personnel to ensure safe, compliant, and efficient operations

• Ensure completeness and accuracy of flight coordinators’ training and qualification records

• Conduct performance reviews for flight coordinators

• Schedule flight coordinators to ensure continuous coverage by personnel with operational control authority

• Maintain current System Operations Control reference materials

• Oversee the crew planning process, including daily scheduling of flight crews and coordinators

• Coordinate flight crew travel, ground transportation, and hotel accommodations

• Ensure crew member compliance with federal rest, duty, and flight time limitations, including 14 CFR 135.263, 135.267, and 135.267(c)

• Designate the pilot-in-command (PIC) and second-in-command (SIC) for each flight

• Ensure each flight is crewed with at least the required minimum crew members

• Perform flight locating procedures in accordance with Company policy

• Serve as point of contact for accounting communications

• Administer SOC personnel payroll and benefit reporting

• Ensure timely payroll submission for flight crew and coordinator assignments

• Track aircraft usage and prepare owner summaries

• Perform other duties as assigned by leadership.

• Be at least 23 years of age.
• Posses a FAA Aircraft Dispatcher Certificate or have aviation operational experience is required.
• Must have a valid driver license and a good driving record.
• Be authorized to work in the United States and able to travel in and out of the United States.
• Able to pass a required 10-year work history review and submit to criminal history records check.
• High School diploma or GED required. College degree preferred but not required.
• Extensive familiarity with Federal Aviation Regulations, aeronautical charts, aviation weather, aircraft performance and flight planning.
• Minimum of one (1) year in aviation or aviation related industry.
• Must have experience and be highly proficient in Microsoft Office 365, Excel, Word, and Outlook.
• Rockwell Collins FOS or similar crew scheduling software familiarity preferred.
• Must be able to work all shifts designated within the System Operations Control center including midnight shifts, weekend, and holiday schedules.
• Must be able to perform basic mathematical computations using both decimals and hours/minutes as well as use of a 24-hour clock.
• Possess polished and professional interpersonal skills with a positive attitude and a customer-oriented mindset.
• Possess strong leadership, interpersonal and organizational skills.
• Must have well-developed people skills and ability to work with a variety of personalities.
• Able to coordinate multiple priorities and meet deadlines.
• Able to handle interruptions and a fast-paced environment.
• Maintain strong attention to detail.
• Be self-motivated and able to motivate others.
• Excellent interpersonal skills.
• Ability to manage multiple complex projects simultaneously.
• Excellent communication skills both written and verbal delivered with tact and professionalism.
• Ability to work in a safe professional manner adhering to all regulatory requirements including OSHA, EPA, state, and federal regulations.

Disclaimer: The above statements are intended only to describe the general nature and level of work required for the referenced position; they are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in the position. Please be advised that the duties and expectations of this position may be subject to change.