Job Description

Essential Responsibilities:

• Design and develop engaging HR compliance investigation training content (e-learning, facilitator-led, microlearning, job aids, FAQs).
• Translate policies and procedures on investigations into clear, user-friendly training materials for HR, managers, and other stakeholders.
• Create role-based training paths (e.g., HR Business Partners, Compliance, People Leaders, Investigators).
• Collaborate with HR, Legal, Compliance, and Ethics to ensure content is accurate, up-to-date, and aligned with regulatory requirements and company standards.
• Incorporate scenarios and case studies to illustrate proper investigation practices (e.g., intake, documentation, confidentiality, impartiality, remediation).
• Update training content regularly based on policy changes, audit findings, and lessons learned from investigations.
• Design, build, and administer a centralized HR compliance investigation SharePoint site (or equivalent platform).
• Create intuitive site structure and navigation so users can easily find policies, process guides, templates, toolkits, and FAQs.
• Develop and maintain a library of investigation tools (e.g., intake forms, interview guides, evidence logs, report templates, decision trees).
• Ensure version control and access management, so users see the latest approved documents and sensitive content is appropriately restricted.
• Implement search optimization and tagging to make resources easy to locate.
• Develop communication plans to promote new and updated training, tools, and resources.
• Create clear communication materials (emails, newsletters, guides, quick-reference one-pagers) explaining investigation processes, expectations, and updates.
• Partner with HR leadership and Compliance to cascade key messages and reinforce consistent investigation standards.
• Gather feedback from HR, managers, and users to identify gaps and opportunities for improvement.
• Establish and maintain standards for investigation-related documents, templates, and training materials.
• Ensure compliance with company policies, local labor laws, data privacy, and relevant regulatory requirements. 

Qualifications/ Requirements:

• Bachelor’s degree from an accredited institution in Communications, Talent Development or related field.
• Minimum of 5 years of experience in HR, Compliance, Employee Relations, or Learning & Development.
• Demonstrated experience designing and developing training materials (e-learning, presentations, job aids, curricula).
• Hands-on experience building and maintaining SharePoint sites or similar collaboration platforms.

Desired Characteristics:

• Familiarity and knowledge of global employment landscape and cultural considerations for leading practices in human resource management
• Instructional design skills; ability to transform complex policies into clear, practical training and tools
• Proficiency in SharePoint (site design, permissions, document libraries), MS Office (Word, PowerPoint, Excel), and common e-learning tools (e.g., Articulate, Captivate, Rise, or similar)
• Strong judgment, confidentiality, and integrity; able to navigate sensitive, high-visibility matters
• Excellent written and verbal communication skills; ability to explain complex topics simply and clearly
• Data-driven with strong analytic and auditing skills; experience with data visualization and storytelling
• Proven problem solving, simplification, and process improvement; continuous improvement mindset
• Ability to influence across functions, sites, and countries; collaborates effectively at all levels
• Strong organizational and project management capabilities; able to drive cross-functional initiatives to closure