The Director, Risk Management and Insurance is based in Atlanta, Georgia and reports directly to the Senior Vice President & Treasurer within the Finance Division at Delta Air Lines. The position has two direct reports and a total team of ten (there are three insurance placement colleagues including the Director and seven aviation claims colleagues). The ideal candidate will have 15+ years of experience in either risk management, insurance brokerage/consultancy, insurance company operations or combination thereof with a strong casualty risk financing insurance background. Experience in aviation is preferred but not required. Further, experience as the senior leader on a corporate risk management team is preferred but not required. There is some travel (including international- London and Bermuda) with this position and a hybrid work from home environment.

Key Responsibilities:

• Cultivate and collaborate with internal stakeholders – Security, Human Resources, Corporate Real Estate, Legal, Cash Management/Treasury, Environmental, Tech Ops, Financial Reporting and Emergency Response Team. There is a close working relationship with Emergency Response for major events at Delta and the Risk Management Team will have a colleague at the Operations Command Center (OCC) situation room for events.
• Lead the insurance team (colleagues, internal and external stakeholders) by keeping them informed/updated on events at Delta, aviation industry trends and operations.
• Manage external and insurance company actuaries, Third Party Administrators (TPAs), insurance brokers and external risk control engineers to evaluate Workers Compensation and Property loss results and manage the actuarial and Risk Control process.
• Overall responsibility for all lines of insurance for Delta Air Lines and its subsidiaries including Monroe Energy (oil refinery) including Aviation, Directors & Officers, Workers Compensation risk financing, Property/Cargo, etc. Additionally, all insured claims (except Work Comp) flow through the insurance team primarily to the aviation claims team. There is an attorney (General Manager level) that reports to the Director regarding insured aviation claims matters.
• Serve as leader for two captive insurance companies.
• There is direct responsibility for the risk financing aspects of workers compensation (loss projections, reserves, collateral, etc.; however, the day-to-day claims management function resides within human resources. There is an integrated work comp/ benefits program managed by a single third-party claim’s administrator.
• A familiarity with securing different forms of collateral such as letters of credit, surety bonds, bank fronted surety, credit buydown, etc. while working with the internal cash management team and casualty insurance broker to collateralize work compensation loss projections and reserves is an important aspect of the risk financing responsibilities.
• Develop annual insurance budgets for Delta Air Lines and its subsidiaries.
• Select, evaluate and manage all external insurance brokers and consultants with responsibility for performance and compensation. Delta Air Lines currently deploys a two-broker model with major lines of insurance allocated between one another.
• Participate in claims reviews with brokers and TPAs regarding claims arising from Owner Controlled Insurance Programs (OCIP) primarily for Workers Comp and Liability lines of coverage as well as aviation claims reviews. Provide periodic updates to the Treasurer regarding significant claim matters.

• Competitive salary, industry-leading profit sharing program, and performance incentives.
• 401(k) with generous company contributions up to 9.
• Paid time off including vacation, holidays, paid personal time, maternity and parental leave.
• Comprehensive health benefits including medical, dental, vision, short/long term disability and life benefits.
• Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages.
• Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health.
• Domestic and International space-available flight privileges for employees and eligible family members.
• Career development programs to achieve your long-term career goals.
• World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint.
• Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies.
• Recognition rewards and awards through the platform Unstoppable Together.
• Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare.