General Work Schedule:

• Full-Time, 5 days (40+ Hours) per week.
• Schedule will include weekends, as well as federal, state and
  personal holidays

Required Certifications & Qualifications:

• Valid Texas Driver License and ability to meet the requirements of driver insurability as established by the
  insurance carrier required.
• Completion of NATA Safety 1st online instruction within 30 days.
• Must be at least 21 years of age and posses the right to work in the United States.
• High school diploma or equivalent.
• Read, write and speak English
• Basic math skills.

Definition:

• Works all ground operations at the Horseshoe Bay Resort Jet Center including but not limited to safely towing and fueling all types of aircraft.

General Duties:

• Consistently offer professional, friendly and engaging service.
• Open and close Fixed Based Operation (FBO) and perform all duties.
• Pre-planning of aircraft parking positions.
• Be proficient at all FBO and Airport standard operating procedures and check list items.
• Offload and load passenger baggage and supplies.
• Transport clients and their possessions to and from aircraft.
• Assist flight crews as required.
• Able to perform all quality control functions as it relates to aircraft fuel loading and unloading.
• Fueling all types of aircraft on a daily basis.
• Perform daily and monthly fuel quality control inspections on aircraft refueling equipment.
• Attach, disconnect, tow and reposition of aircraft with specialized equipment.
• Guides aircraft during arrivals and departures, using hand signals and/or with wands.
• Services aircraft with ground support equipment (GSE) as needed, including but not limited to:
• AC/DC ground power unit for aircraft engine starts and power while on the ground.
• Lavatory Service for aircraft as needed.
• Air conditioning (heat/cool) for aircraft.
• Communicates with supervisors and customer service representatives via portable radios.
• Interfaces directly with customers, guest, Members and tenants to collect and then relay as necessary all aircraft handling information.
• Provide aircraft with ice, coffee, catering, newspapers and other necessary services.
• General ground keeping and security such as weeding, picking up trash on ramp and cleaning hangar floors and GSE.
• Inspect runway and aircraft operating surfaces for foreign object (FOD) prevention.
• Follow all safety policies and best practices.
• Perform other assigned tasks as directed by supervisors.
• Work day is not complete until the task at hand is finished or shift end is reached, whichever occurs last.

Employment Standards:

• Must have neat and clean overall appearance.
• Ability to prioritize and organize work assignments.
• Be able to solve problems without immediate supervision.
• Proficient at daily open and close-out paperwork, clerical and inventory tracking skills.
• Communicate courteously with customers, line service and customer service representatives in person and over the phone.
• Ability to work one-to-one basis.

Physical & Mental Requirements:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• Basic math skills to include addition, subtraction, multiplication and division.
• Prolonged exposure to loud noises, extreme temperatures, petroleum products, service chemicals.
• The employee must be able to deploy, stand on, and stow ladders.
• While performing the duties of this job, the employee is required to walk or stand for prolonged periods of time.
• Sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; balance; stoop; bend; push; pull; upward reaching; talk or hear.
• The employee must occasionally lift and/or move up to 80 pounds.
• Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• This department requires footwear which is slip resistant, closed toe and heel, preferably with toe protection, as part of their uniform.

Agreement:

I certify that I have received and read a copy of this job description in which I will be performing. I also certify that I possess the required skills, experience, education, and other job-related requirements for this position and can perform the essential functions of the job without accommodation(s).