About the role:

This role is responsible for playing a key role in the maintenance, and support of applications by undertaking various roles as required by line management. Activities include requirements gathering, software design, architecture review, testing, quality assurance, application support/maintenance, stakeholder coordination, and liaison with suppliers. The role ensures the security, availability, and smooth functioning of assigned IT systems, including those that are part of Airport Operational Systems. It also ensures that processes and Standard Operating Procedures are documented, reviewed, and updated in line with the ITIL framework and ISO 20000 & ISO 27001 standards.

Key responsibilities

• Collaborate with business teams to assess their needs and identify opportunities to add value through technology across the airport stakeholders.
• Facilitate gathering and documenting business objectives, functional specifications, requirements, data models and technical architecture to meet an identified business need.
• Prepare functional, non-functional, cyber security, data protection and technical specifications for COTS systems/products from external suppliers for implementation.
• Work with solution architects to design right technical architecture to meet business requirements.
• Conduct root-cause analysis of reported incidents in operational systems and ensure right changes are promoted following the established change management process.
• Liaise with suppliers of third-party applications and technology stacks to ensure timely preventive maintenance and prompt resolution of faults. Ensure that suppliers deliver their services with SLAs.
• Participate and be responsible for testing, training and implementation phases of projects and ensure compliance to established policies, standards and processes.
• Ensure adequate quality of documentation for ease of quality assurance, testing, operation and support.
• Support line management in work allocation to junior project staff and performing quality assurance checks as required.
• Manage delivery of subprojects or small systems and solutions, within the established procedures, quality standards and methods to achieve the targets of quality, cost, benefits and time-scales.
• Ensure all software developments/products, deliveries and IT process and procedures are implemented and followed in line with all established corporate IT policies, ISO 27001 and ISO 20000 standards for MATAR IT Services.
• Develop new and unique ways to improve operations of the business and to create new opportunities.
• This role is responsible for management of Enterprise & Airport Operational systems.

About you:

• Bachelor’s Degree or Equivalent with Minimum 3 years of job-related experience
• Experience in Software Development Life Cycle (SDLC), system design principles, design and coding standards and software maintenance.
• Experience in managing software implementation and support projects in an enterprise environment.
• Good understanding in following:
• Various programming languages, data modelling & development tools.
• Software Development Life Cycle (SDLC)
• Aviation/airport systems, processes and data elements.
• Client server, web development practice, methodologies and associated trends, and/or N-Tier architecture, databases, Business Analysis
• Agile and Scrum methodologies
• Business analysis, problem solving and analytical skills.
• Good stakeholder management and reporting.

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.

So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

https://aa115.taleo.net/careersection/QAExternalCS/jobapply.ftl?langen&job222824